Published by Sean on 22 Sep 2007 at 06:28 pm
Frustrated!
Well, as expected, my first shift back after being off for a week (most of it sick) was absolutely horrible. Isn’t that always the way? You feel rested, relaxed, recharged, energized and newly excited about your profession. Then you walk in and within ten minutes you are reminded of exactly why you keep getting burnt out.
Some of you are thinking, “what? You haven’t even been out of school a year and you’re using the ‘B’ word?” However, for me, burnout isn’t an end of the road situation for me. Instead, I find that it is a cycle that ebbs and flows over time.
Last night I had fresh post-op patients, new ICU admits, a psychotic patient, a total care patient, a patient that needed excessive toileting (ARG! I hate walking little old ladies/men to the bathroom several times a night when they are sloooooow!), two others that kept me busy by frequently asking for menial tasks. Yes, there’s nothing like that desperate call from a patient because they need their perfectly fine leg moved two inches to the left! We had one of these conversations:
“Nurse Sean, can you move my leg two inches to the left?”
“Why don’t you try adjusting it yourself?”
“Oh! OK, is that allowed?”
I had two patients on tubefeeds, almost all the patients were on q6h sliding scale insulin, one had a heparin drip that needed to be titrated, three were having low blood pressure issues, two others had low urine outputs, one needed discharge paperwork started, another needed to be prepped for a CT scan. On top of all this, administration insisted that we start lining our halls with new patients even though we were short staffed.
I think if I could choose one factor that contributes most to my burnout, it would be a complete lack of control over my environment at work. I have no say in my patient assignment (I can request a change, but it isn’t likely), so if I feel I have too many patients and feel unsafe I have no recourse. If five nurses call in sick but they still insist on filling up our unit far past capacity, we don’t have the ability to stop admissions because we just can’t handle more. I can’t tell doctors that certain procedures will have to wait until morning because I have too much on my plate. In situations like these, I am simply told, “too bad, deal with it.” And usually very rudely.
So, last night my mind was filled with the question of how can nurses regain control of their own work environment. The only resolution I could come up with was regarding our union contract. I firmly made the decision that I will never say yes to a contract unless it includes some way for nurses to refuse dangerous workloads. Until nurses have the ability to say “no,” I will not be agreeing to anything.
Sure, this may mean that I never vote yes on a contract again, but I believe nurses have massive pools of power that they never use! Instead, they sit around the break room and complain about their jobs without taking action. Imagine if every nurse decided they would never sign a contract or work in a job unless it gave the nurse more power over the safety of their environment!
Come on nurses, use your power! If you don’t like something, find a way to fight it! Even if the only recourse is to withdraw your yes vote.





Jen on 24 Sep 2007 at 8:55 am #
Man! That sounds horrible–are there no people that you can delegate some of that too (nurse assistants, RPN/LPNs?).
Sean on 24 Sep 2007 at 6:07 pm #
Unfortunately, there aren’t any NAs on nights. LPNs on our unit do the equivalent job as RNs, so they have their own assignment. Day shifts are becoming even more out of control, at least night shifts are still manageable!
Sean on 24 Sep 2007 at 7:31 pm #
What’s your opinion on mandated safe staffing levels as directed by statute? We here on the east coast are keeping a sharp eye on California.
Here’s an interesting read:
http://www.dhs.ca.gov/lnc/pubnotice/NTPR/R-37-01_Regulation_Text.pdf
nurseSF on 24 Sep 2007 at 8:41 pm #
Wow, I feel for you! Funny you mentioned the California statute (AB 394), b/c I was just going to respond with that statute in mind — then I remembered that the law here in CA isn’t law elsewhere! My class recently heard a lecture about ‘professional accountability and legal liability’ and I was very glad to be told early on in our practice that we have laws that protect us and we have to know them to be able to assert them when needed. It was emphasized that in CA we can refuse to accept an assignment if you feel you have an unsafe load, and it’s not considered patient abandonment. Other laws include: 1. healthcare workers must be properly oriented before* receiving patient assignments, 2. floating nurses don’t have to perform tasks they’re not competent/familiar with. Also, “RNs must exercise critical judgment regarding their individual ability to provide safe patient care when declining or accepting” additional hours or shifts. (Board of Registered Nursing, Abandonment of Patients) So far at UCSF I’ve mostly seen nurses assigned to 4 patients (though the law allows 5:1). I feel lucky to be in CA!
Tiny Shrink on 26 Sep 2007 at 10:38 am #
Sean-
I think your description of why you feel burned out is fairly accurate. Burn out doesn’t have to be an “end of the road” situation, but watch it, because it can become one. I think trying to take more control of your work environment is a good way to fight it. However, what will you do if, as you said, you never vote “yes” again at the union and no change occurs?
Best of luck feeling better,
TS
Sean on 26 Sep 2007 at 7:07 pm #
Sean:
Regarding mandated staffing ratios: I am an EXTREMELY big supporter of these laws. Many nurses I talk to dismiss the idea because they feel it would be impossible. Their argument is that there would be patients that didn’t have nurses to care for them and they would go without help.
I think it would force the health region to work their asses off to ensure enough nurses and enough hospital beds.
Sean on 26 Sep 2007 at 7:10 pm #
NurseSF,
That’s the biggest issue: the inability to refuse an assignment that you feel is unsafe. If everyone has six patients on a day shift, and admitting calls to send us more patients we have to take them. If we plead with them, they simply stay, “too bad; deal with it.”
RNs need to find a way to gain control, but nobody here seems to want to put in the effort to make it happen.
Everyone complains, but nobody takes action.
Sean on 26 Sep 2007 at 7:15 pm #
Tiny Shrink,
If no changes occur, we will just see ore and more nurses leave the profession. The shortage will spiral out of control (if it’s even possible for it to be more out of control), and the system will break.
Imagine having to tell a 65 y/o that there is not enough staff, and we won’t be able to take out his inflamed appendix because there’s an age limit on surgeries.
Or the newly diagnosed cancer patient who can’t have chemo because there’s only a 60% chance of survival. 80% is the cutoff.
The worse the staffing crisis gets, the tougher choices we will have to make. There will only be so much room for patients.
nurseSF on 07 Oct 2007 at 2:40 pm #
What are the nurse managers doing about this problem, if anything? I’m curious b/c one day i want to take a leadership role but will need to learn how to work the system.
Sean on 07 Oct 2007 at 3:09 pm #
Well, to be quite frank, they’re trying everything they can, but they have a nearly impossible job. They just don’t have enough resources (staff) to do their job well. So, they come off looking horrible because everyone is unhappy.
It is the admins above our manager’s head that have the power to make life better, but do nothing. It all comes down to public image. Unlike the American system where hospitals need to look good so they can keep customers, here the hospitals need to look good so that the government looks good. What makes the government look good is empty emergency rooms…that seems to be what the public judges us by.
So, the ERs are doing great, but the inpatient units are a disaster.
RehabRN on 14 Oct 2007 at 6:38 pm #
“It was emphasized that in CA we can refuse to accept an assignment if you feel you have an unsafe load, and it’s not considered patient abandonment.”
I wish I were in CA!! I regularly have up to 6 patients (on days) and have had 9 on evenings (with another nurse on the floor).
We have had two instances just this past week of night nurses (only one RN) working alone with three techs with 13-14 patients. It’s fun, too, when we get an admission and have no secretary after 1700, too. (This happens a lot)
I talked to my boss about recently and I was informed that I can “never” refuse an assignment, which is not really the case in reality. Sometimes there are some funky assignments just because one or two patients are driving staff crazy and you really need a mental health day (as in not on your assignment) from them.